What is China Digital Marketing?

July 9, 2024

Hi! Welcome to our first blog post, where we dive into the exciting world of China Digital Marketing. Whether you're a seasoned China marketing pro or just starting, we're here to keep you ahead of the game in this fast-paced and complex landscape.


What is China Digital Marketing? China Digital Marketing leverages online platforms and digital tools to reach Chinese consumers. This unique ecosystem requires a strategic approach tailored to local platforms and behaviors. While in the West, we use social media platforms like Instagram, Facebook, and LinkedIn to promote our brands, these platforms are difficult to access in China. Instead, China has a completely different digital marketing ecosystem. 


In China, platforms like WeChat, Weibo, and RED (Xiaohongshu) dominate the social media landscape. WeChat, with over a billion monthly active users, serves as an all-in-one app for messaging, social networking, and e-commerce. Weibo is a microblogging platform similar to X but with more multimedia integration. RED is a lifestyle and e-commerce platform where users share product reviews and recommendations. These platforms, along with others like Douyin (TikTok) and Baidu (China's leading search engine), create a rich and diverse digital ecosystem that brands must navigate to successfully engage Chinese consumers.


How do we create strong brand visibility?


  • Social Media: We engage your brand on WeChat, RED, Weibo and Douyin, creating and managing official brand accounts. These platforms offer diverse advertising options and engagement features, making them essential for enhancing your brand visibility and driving customer interaction. 
  • Content Marketing: We create localized content like review-based posts, blogs, and videos to build brand awareness and trust. Tailoring content to cultural nuances can significantly boost engagement.
  • Influencer Marketing: Influencers in China are called Key Opinion Leaders (KOLs). We collaborate with KOLs who resonate with your target audience. Partnering with KOLs can make a huge difference in conveying your brand message.
  • Search Engine Marketing (SEM): We optimize for Baidu with paid ads and organic strategies to boost search visibility. Understanding Baidu's unique algorithms and user behavior is crucial for effective SEM campaigns.
  • E-Commerce: We integrate with Alibaba’s Tmall Global and JD to drive sales. These platforms dominate the e-commerce space and offer many tools for brand promotion and consumer engagement. We can also integrate e-commerce on your official RED or Douyin account.


Why does China Digital Marketing matter? China has the world’s largest online population, offering unparalleled opportunities for businesses. However, its distinct regulatory environment and consumer behavior present unique challenges. Successful China Digital Marketing can lead to significant brand growth and market penetration. It is crucial not only for brands planning to establish a presence in China but also for those wanting to attract Chinese consumers globally. This includes reaching the Chinese community, travelers, and followers in your local market, such as here in Switzerland. By engaging this audience, you can enhance local sales and lay the foundation for long-term relationships with these consumers.


What are the benefits for global brands?


  • Expanded Reach: There are over 1 billion daily mobile users in China. This vast online audience can significantly boost your brand's visibility and awareness, helping you acquire new customers and establish a strong market presence.
  • Enhanced Engagement: The social media platforms are interactive. Leverage them to connect with consumers through engaging content that fosters a sense of community and loyalty.
  • Increased Sales: Drive online and offline sales through targeted and data-driven campaigns. Integrating e-commerce functions on RED and Douyin can further boost sales.
  • Brand Loyalty: Build long-term relationships with Chinese consumers through consistent and culturally relevant branding. Consistent communication and positive experiences turn customers into loyal advocates!


Wrapping up, China Digital Marketing isn’t just about translating existing strategies, it’s about transforming your approach to fit a unique and dynamic market. At Think East, we’re here to guide you every step of the way, ensuring your brand not only enters but thrives in the Chinese digital landscape.


Stay tuned for more insights, tips, and success stories in the world of China Digital Marketing. What challenges have you faced in reaching Chinese consumers? We'd love to hear from you! Reach out to discuss your specific needs and how we can help you succeed.


Let's Think East together and discover new opportunities!




Hi! Willkommen zu unserem ersten Blogpost, in dem wir in die aufregende Welt des China Digital Marketing eintauchen. Egal, ob Sie ein erfahrener China Marketing Profi sind oder gerade erst anfangen, wir helfen Ihnen, in dieser schnelllebigen und komplexen Landschaft immer einen Schritt voraus zu sein.


Was ist China Digital Marketing? China Digital Marketing nutzt verschiedene Online-Plattformen, um chinesische Konsumenten zu erreichen. Dieses einzigartige Ökosystem erfordert einen strategischen Ansatz, der auf lokale Plattformen und Verhaltensweisen abgestimmt ist. Während wir im Westen soziale Medien wie Instagram, Facebook und LinkedIn nutzen, sind diese Plattformen in China schwer zugänglich. Stattdessen hat China ein völlig anderes digitales Marketing-Ökosystem.


In China dominieren Plattformen wie WeChat, Weibo und RED (Xiaohongshu) die Social-Media-Landschaft. WeChat, mit über 1 Milliarde monatlich aktiver Nutzer, dient als All-in-One-App für Messaging, soziale Netzwerke und E-Commerce. Weibo ist eine Mikroblogging-Plattform, ähnlich wie X, jedoch mit mehr Multimedia-Integration. RED ist eine Lifestyle- und E-Commerce-Plattform, auf der Nutzer Produktbewertungen und Empfehlungen teilen. Diese Plattformen, zusammen mit  Douyin (TikTok) und Baidu (Chinas führende Suchmaschine), schaffen ein  vielfältiges digitales Ökosystem, das Marken navigieren müssen, um chinesische Konsumenten erfolgreich anzusprechen.


Wie schaffen wir eine starke Markenpräsenz?


  • Soziale Medien: Wir bringen Ihre Marke auf WeChat, RED, Weibo und Douyin, indem wir offizielle Konten erstellen und verwalten. Diese Plattformen bieten vielfältige Werbemöglichkeiten und Engagement-Funktionen, die unverzichtbar sind, um Ihre Markenpräsenz zu stärken und die Interaktion mit Kunden zu fördern.
  • Content Marketing: Wir erstellen lokalisierte Inhalte wie bewertungsbasierte Posts, Blogs und Videos, um Markenbewusstsein und Vertrauen aufzubauen. Die Anpassung der Inhalte an kulturelle Nuancen kann die Interaktion mit Follower erheblich steigern.
  • Influencer Marketing: Influencer in China werden Key Opinion Leaders (KOLs) genannt. Wir arbeiten mit KOLs zusammen, die bei Ihrer Zielgruppe Anklang finden. Die Zusammenarbeit mit KOLs kann sehr positiv zum Branding beitragen.
  • Suchmaschinenmarketing (SEM): Wir optimieren für Baidu mit bezahlten Anzeigen und organischen Strategien, um die Sichtbarkeit in Suchmaschinen zu erhöhen.
  • E-Commerce: Wir integrieren uns bei Bedarf in Alibabas Tmall Global und JD. Diese Plattformen dominieren den E-Commerce-Bereich und bieten viele Werkzeuge für Markenpromotion. Wir können auch E-Commerce auf Ihrem offiziellen RED- oder Douyin-Konto integrieren.


Warum digitales Marketing in China wichtig ist? China hat die weltweit grösste Online-Bevölkerung und bietet grosse Chancen für Unternehmen. Allerdings stellen die regulatorische Umgebung und das Verbraucherverhalten  Herausforderungen dar. Erfolgreiches China Digital Marketing kann zu starkem Markenwachstum und Marktdurchdringung führen. Es ist nicht nur für Marken wichtig, die eine Präsenz in China aufbauen wollen, sondern auch für diejenigen, die chinesische Konsumenten weltweit ansprechen möchten. Dazu gehört auch das Erreichen der chinesischen Community und Reisenden in Ihrem lokalen Markt, wie hier in der Schweiz. Durch die gezielte Ansprache dieses Publikums können Sie den lokalen Umsatz erhöhen und langfristige Beziehungen zu diesen Konsumenten aufbauen.


Was sind Vorteile für globale Marken?


  • Erweiterte Reichweite: Es gibt über 1 Milliarde tägliche mobile Nutzer in China. Dieses riesige Online-Publikum kann die Sichtbarkeit und Bekanntheit Ihrer Marke erheblich steigern. Die Reichweite hilft Ihnen auch, neue Kunden zu gewinnen und eine starke Marktpräsenz aufzubauen.
  • Erhöhtes Engagement: Die Social Media Plattformen sind interaktiv. Nutzen Sie sie, um mit den Verbrauchern durch ansprechende Inhalte in Kontakt zu treten, die ein Gefühl der Gemeinschaft und Loyalität fördern.
  • Steigerung der Verkäufe: Steigern Sie den Online- und Offline-Verkauf durch gezielte und datengesteuerte Kampagnen. Die Integration von E-Commerce-Funktionen auf RED und Douyin kann den Umsatz weiter steigern.
  • Markentreue: Bauen Sie langfristige Beziehungen zu chinesischen Konsumenten durch konsistente und kulturell relevante Markenbildung auf. Konsistente Kommunikation und positive Erlebnisse verwandeln Kunden in loyale Markenbotschafter!


China Digital Marketing bedeutet nicht nur die Übersetzung bestehender Strategien, es geht darum, Ihren Ansatz zu transformieren, um einem einzigartigen Markt gerecht zu werden. Bei Think East unterstützen wir Sie in jedem Schritt, um sicherzustellen, dass Ihre Marke in der chinesischen digitalen Landschaft erfolgreich wird!


Welche Herausforderungen haben Sie bei der Ansprache chinesischer Konsumenten erlebt? Wir würden gerne von Ihnen hören! Kontaktieren Sie uns, um Ihre spezifischen Bedürfnisse zu besprechen und zu erfahren, wie wir mit Ihnen zusammenarbeiten können.


Let's Think East together!

By looka_production_152122192 January 20, 2025
Xiaohongshu (RED) has evolved from a China-based shopping guide into a global lifestyle hub with over 300 million monthly active users. RED has also become China's number one search engine app, and is gaining international attention recently, especially as “TikTok refugees” in the U.S. search for alternative platforms amidst TikTok’s uncertain future. For international brands and organizations, RED offers a powerful opportunity to establish credibility, visibility, and trust with a sophisticated audience. Why RED Matters for Everyone RED is a lifestyle-focused, user-driven platform where content and conversations shape public perception. This makes it invaluable for seeding awareness, whether for global institutions, luxury brands, or niche organizations entering the Chinese market. With its foundation in trust and user-driven content, RED positions organizations as leaders in their space. Here’s how institutions can leverage this unique platform for growth: Discovery : RED’s users actively seek fresh ideas, meaningful insights, and reliable recommendations. Whether exploring lifestyle trends, educational initiatives, or cultural content, users engage deeply with curated posts. Trust Through Content : Over 80% of posts are user-generated, creating an environment of authenticity. For institutions, this opens the door to connect with audiences by sharing real, relatable content that resonates with their values. A Gateway to China’s Urban Population : RED’s audience consists largely of female professionals and students in first- and second-tier cities, giving institutions access to influential and forward-thinking demographics. For example, a museum or cultural institution could use RED to showcase exclusive exhibitions, share behind-the-scenes content, or highlight global partnerships. This not only builds awareness but also sparks curiosity and fosters engagement with urban audiences interested in arts and culture. Why RED Is Essential for Brand and Institutional Growth RED provides a low-barrier entry point to build visibility in one of the world’s most competitive digital spaces. Its focus on authentic discovery and trust helps organizations gain traction with the right audiences. Seeding Awareness : RED allows organizations to position themselves as thought leaders or trusted entities. Whether through knowledge-sharing, success stories, or behind-the-scenes glimpses, it’s ideal for creating a lasting impression. Building Conversations : RED fosters meaningful interactions. Institutions can start discussions around shared values, research, or initiatives that align with the platform’s focus on thoughtful content. Leveraging Local Influence : RED’s ecosystem of influencers, including Key Opinion Leaders (KOLs) and Key Opinion Consumers (KOCs), amplifies visibility and credibility. Strategic partnerships with the right influencers can elevate messaging and build connections with targeted audiences effectively. Pro Tip : Many brands succeed by employing the KFS Strategy: a combination of Key Opinion Leaders (KOLs), Feeds, and Search Ads. This multi-pronged approach ensures visibility across key touchpoints. Advertising and Influencer Partnerships on RED RED’s advertising and influencer tools work best when integrated into a broader content strategy. Ads are not just about visibility but about positioning your institution or brand authentically within the platform’s ecosystem. In-Feed Native Ads : These ads appear seamlessly in users’ feeds, blending with organic content while carrying a “sponsored” tag. Institutions can use in-feed ads to promote educational content, events, or campaigns, aligning with the platform’s focus on meaningful interactions. Search Ads : By targeting specific keywords, these ads connect organizations with users actively seeking related content. Though they involve higher costs, they are highly effective for driving action and intent. Influencer Partnerships : RED’s 6,000+ KOLs and KOCs offer an array of collaboration opportunities. While micro-influencers charge between 2,000–5,000 RMB per post, top-tier KOLs can command hundreds of thousands of RMB or more per campaign, making influencer partnerships scalable to any budget or goal. RED’s Unique Role as a Seeding Platform Whether you’re a global brand or an institution promoting education, culture, or research, RED allows you to: Seed ideas and spark curiosity that lead to organic engagement. Build recognition and trust over time by prioritizing authenticity. Cultivate meaningful connections in China’s ever-evolving digital landscape. For example, a university could use RED to promote cultural exchange programs, showcase student testimonials, or highlight partnerships with Chinese academic institutions. This type of content resonates with RED’s audience, who value both inspiration and credibility. Final Thoughts RED is a space where any entity can amplify its visibility and credibility in China. By focusing on storytelling, authenticity, and community engagement, RED bridges the gap between global values and local aspirations, making it an invaluable tool for seeding awareness. 💡 At Think East, we specialize in strategy, account setup, and management of RED accounts for international institutions and brands. Interested in exploring RED for your institution or organization? Let’s build a tailored strategy to help you succeed. Stay tuned for our next post, and connect with us on LinkedIn or via email — we’d love to hear your thoughts and questions. See you next time!
By looka_production_152122192 December 4, 2024
When it comes to entering and staying in the Chinese market, few Swiss brands have navigated the landscape as thoughtfully as Weleda . A pioneer in organic skincare, Weleda first stepped into China two decades ago, long before "clean beauty" became a trend. The brand’s journey is a masterclass in adapting to evolving regulations, market trends, and consumer behavior while staying true to its core identity. 2 0 Years of Organic Presence Weleda initially found success in China with its baby care products - a category that is very popular with Chinese parents seeking safe, organic solutions for their infants. Offline stores stocked their products, and items like nappy creams quickly became household staples. However, 2015 marked a turning point. Stricter regulations in China requiring animal testing for product registration created barriers for international brands. Rather than retreating, Weleda pivoted. They leveraged cross-border e-commerce , an opportunity allowing products to be sold without animal testing, launching an online shop that would define the next chapter of their growth. A Strategic Shift to Cross-Border E-Commerce By 2016, Weleda’s nappy cream had become a big success, consistently ranking in the top three brands in the category , even against strong domestic competitors. Up until 2022, the brand’s reputation revolved around being a trusted provider of organic baby products. During this time, Weleda worked to encourage adult consumers to use organic skincare for themselves. Many Chinese adults perceived organic products as premium-priced and prioritized purchasing them for their children rather than for themselves. The pandemic marked a turning point, boosting awareness and interest in health and wellness products. This shift set the stage for Weleda to expand beyond baby care and build a foundation in organic beauty and cosmetics. Breaking Into the Beauty Category In 2021, Weleda launched its cosmetics line on Tmall Global , a crucial step into China’s competitive beauty market. They focused on body oils , tapping into an underserved niche. Products like Arnica Massage Oil and Birch Oil became wintertime favorites, particularly among women seeking relief from stress and muscle tension. By 2022, however, a seasonal challenge emerged: body oils saw limited demand during warmer months, as many Chinese consumers avoid oily products due to their skin type. Weleda adapted once again, promoting lightweight, high-performing alternatives like the Rosemary Hair Tonic . This product addressed widespread concerns such as hair loss and oil control , offering a watery texture that suited local preferences. The tonic resonated with stressed, image-conscious consumers, helping Weleda strengthen its position in the beauty category and expand its customer base to include male consumers and year-round buyers. Weleda's growth strategy in China offers a clear framework for success: Start with Cross-Border E-Commerce : Cross-border e-commerce offers an efficient, cost-effective entry point for international brands. Weleda’s consistent focus on this channel minimized risk while building a loyal customer base. Leverage Social Media for Seeding and E-Commerce : Platforms like RED are instrumental for educating Chinese consumers. Weleda seeded content featuring authentic reviews and product usage tips before moving to Douyin (TikTok) and WeChat for broader e-commerce campaigns. Focus on Core Products: Rather than launching a full product line, Weleda introduced one hero product at a time - nappy cream, body oils, and hair tonic - allowing them to build traction and loyalty organically. Collaborate Strategically : From working with KOLs to sponsoring events like the Montreux Jazz Festival in Suzhou or the Shanghai Fashion week, Weleda smartly balanced niche collaborations with broad market appeal. Sustainable Growth Over Hype: Unlike brands chasing instant fame, Weleda prioritized sustainable growth. With a medium-range price point, consistent product efficacy, and high customer retention, they’ve cultivated a loyal audience that champions the brand. Looking Ahead In 2024, Weleda continues to ride the wave of success. Revenue from the recent 11/11 shopping festival grew 15% year-over-year, a testament to the brand’s refined approach to e-commerce and social media marketing. Baby care remains the cornerstone of their business, but beauty products are rapidly gaining ground. As more Chinese consumers seek organic niche brands that align with their values, Weleda’s organic promise resonates deeply. Yet, challenges remain, from managing stock levels to competing with other international clean beauty brands. Still, Weleda’s 20-year journey in China proves that with patience, adaptability, and a sharp focus on consumer needs, brands can carve out a meaningful space in this complex market. At Think East, we keep you updated on the strategies brands use to succeed in China’s dynamic market. If you’re a new brand looking to enter the Chinese market or refine your approach, reach out to us. We’re here to help you craft a strategy that works for your goals. Stay tuned for our next post, and connect with us on LinkedIn or via email—we’d love to hear your thoughts and questions. See you next time!
By looka_production_152122192 November 12, 2024
In a city known for its fast-paced, consumer-driven culture, FREITAG has chosen a different path. Known for its bags crafted from recycled truck tarps, the Swiss brand is reshaping the typical retail experience in Shanghai. FREITAG’s approach is rooted in a sustainable, community-focused strategy that doesn’t push for quick sales. Through its first direct store, which opened in early 2023 near Jing’an Temple and close to a residential area, FREITAG is creating a space and a community that think differently about what it means to shop, connect, and consume. A Space with Purpose FREITAG’s location, set in a former towel factory that later served as a hostel, blends heritage with innovation. The renovation preserved much of the building’s original structure, incorporating its high ceilings and industrial features into an open, welcoming space designed for discovery. Each floor has a specific purpose: a repair station on the ground level, where customers can bring their FREITAG bags from anywhere in the world to for repairs. A process that can take up to six weeks, reinforcing the brand’s commitment to sustainable fashion. The first and second floors showcase collections. An essential feature of the store’s design is its vertical storage system, which reflects FREITAG’s focus on transparency and functionality. Products are displayed visibly, giving the space a straightforward, industrial layout that aligns with FREITAG’s minimalist aesthetic and commitment to openness and authenticity. On the top floor, the open rooftop serves as a garden and a social / community space, perfect for workshops and events. It’s a place for community building as much as for shopping. Provide Access, Rather than Ownership Rather than relying on heavy promotional events, FREITAG organizes initiatives that invite their community to engage in meaningful, sustainable practices. For example, during the annual 11/11 shopping festival in China, the biggest shopping day globally, the brand takes a stand by closing its checkout counters, both online and in-store. Instead, FREITAG hosts a S.W.A.P. (Shopping Without Any Payment) event, where customers are encouraged to bring in their pre-loved FREITAG bags to exchange for others. This unique approach reinforces FREITAG’s commitment to “provide access, rather than ownership,” and allows people to experience “new” bags through a circular exchange rather than traditional buying. By shifting the focus from transaction to interaction, FREITAG’s S.W.A.P. event builds community around reuse and resourcefulness, offering a meaningful alternative to consumer culture. Engaging Through Art and Cultural Exchange Earlier this year, Swiss artists Emma Casella and Alix Arto, alongside Chinese designer Zhang Yihan, hosted an immersive workshop at the FREITAG Store that brought together traditional craftsmanship and modern industrial techniques. With support from Pro Helvetia and the Rong Design Library, this workshop wrapped up a three-month residency aimed at reimagining wool’s role in contemporary design. Participants learned about the ancient art of felting, a skill deeply rooted in both Swiss and Chinese heritage, and explored innovative ways to adapt it for today’s sustainable practices. On the store’s rooftop, attendees created a large felt artwork, transforming raw wool through collaborative effort. This collective project allowed participants to experience the energy of shared creation, underscoring how traditional materials and techniques can inspire new applications and connections in a modern context. Balancing purpose and profit FREITAG’s strategy focuses on creating a community and setting a new standard for conscious consumerism in China. By combining heritage, functionality, and a commitment to sustainability, FREITAG has built a retail experience that resonates with a young, purpose-driven audience, offering an alternative to China’s often consumption-focused market. However, finding the balance isn’t always easy. FREITAG’s approach challenges the norms by not prioritizing mass sales, yet it has found a way to succeed by connecting with the right customers: those who value impact. This thoughtful strategy reflects how a brand can stay true to its roots while adapting to new markets. With their Shanghai space, FREITAG invites people to think about their own footprint, using its platform to spark dialogue and inspire change. It’s a compelling example of how retail can be reimagined as a space for engagement and reflection, transforming what it means to be a brand in today’s world. At Think East, we keep you updated on brand strategies like FREITAG’s, showcasing how purpose-driven approaches are shaping retail in China. We’re here to help brands craft strategies that resonate with Chinese audiences, building genuine connections that go beyond transactions. Stay tuned for our next post, and connect with us on LinkedIn or via email—we’d love to hear your thoughts and questions. See you next time!